The Facts of On Hold Calls:
90% of callers placed on hold with dead air hang up within 40
65% of callers listening to dead air hang up, and 30% of those
hang-ups never call back.
messages can keep callers on-hold up to 25% longer than silence!
About 70% of business phone calls are placed on hold for an
average of 45-60 seconds.
Callers listening to Messaging On-Hold will stay on the
line for up to 3 minutes longer.
The average executive spends 18 minutes per day on hold.
The average person spends 60 hours per year on hold.
55 seconds is the national average hold time for companies with
more than 2 telephone lines.
Over 85% of callers prefer Music & Messaging On-Hold over
silence. 1 in 5 callers make a purchase or a decision based on Messaging
ON-HOLD.US can help you enhance
the image of your company by using a professional voice on-hold to:
attention to your seasonal or special products or services.
your hours of operation
un-advertised specials and interesting facts about your company, products and/or
trivia questions to keep callers engaged until the answer is given.
are delivered on custom audio
CD. You simply place it in any CD player (Set to 'continuous
play') plugged into the
MOH (Music on Hold) input on your
telephone system1. We can even assist with setup.